Private policy

legal responsibility

IG Booking understands the importance of the valued customer knowing how information of personal or financial privacy is handled. We at IG Booking support your interest in this privacy to ensure the confidentiality of the information you provide to us when choosing our service for you. Accordingly, we pledge to keep this information in complete security and absolute confidentiality.
Through this statement, “AG Booking” policy regarding privacy will be determined, and once you use the “AG Booking” website; This will be your consent and acceptance of the terms and conditions of the site. The site reserves the right to change the content or services it provides at any time and without prior notice, including changing privacy data when needed, and your continued use of the site is deemed your acceptance of those changes.
Therefore, it is best to review these data periodically to learn about modifications and additions. If you do not agree to this, we hope that you will kindly not use the site in order to preserve everyone’s rights.

Information protection

Since one of the priorities of the “AG Booking” website is to achieve privacy of customer data; The IG Booking website and its applications designed for smart devices are fully keen to protect this data, and follow the best and most advanced methods to provide the optimal and most secure information environment for the customer.
Knowing that we pledge to protect our customers’ data; It does not apply to the platforms of our partners or suppliers whose names are mentioned or not mentioned, whether explicitly or implicitly, such as in a notice or otherwise.

The required data

When you book any service at AG Booking, you will be asked for basic data to complete the reservation; The most important:
1- The client’s name.
2-Email address.
3- Postal address.
4-Phone number.
5-Credit card information (when the payment method is by credit card).
data usag
This data is basic and important when you request any service from the “EG Booking” website or its applications on smart devices, in order to make reservations, confirm the request, and To send you the details, or to inform you when any emergency occurs to your travel plans or any problem occurs in your requests, and to inform you of changes that may occur. Or it may be used for other purposes, such as:

  1. Your registration on the “AG Booking” website or application, which enables you to manage your account, your reservations, and the reservations of your passengers, whose consent you must obtain to use their personal information, and we will act on the basis that you have obtained their consent.

  2. Use correspondence data (email and mobile number) for marketing purposes; Such as sending special offers that are suitable for you and provided by “AG Booking”, and in the event that the customer does not wish to receive new offers and services ; He can inform us of his desire via a message to our e-mail address.

  3. Answer your inquiry that you sent to us via email.

  4. Terminating payment transactions in the services available on the “AG Booking” website or application.

  5. Developing the performance of using the “EG Booking” website or application and analyzing data traffic on the website, and this is what we always strive to do to improve our services according to the information we receive from our customers.

  6. Increasing the level of customer service performance (as calls received to us through the Unified Reservations Center (920011275) are recorded, whether to implement or modify reservations made through the website or application (this information helps us in evaluating the performance of customer service).

  7. Administer any contests or other promotions you may enter so that we can notify winners, a survey, or another feature of the Site or App.

  8. You are responsible for maintaining the confidentiality of and restricting access to the use of your username and password, and your customer account details, and you bear responsibility for all activities that occur in connection with your username, password and customer account, and “AG Booking” will not be responsible for or Its employees bear no responsibility in this regard.

Data sharing

The EG Booking website or application may share your information as follows:

  1. For all branches of the customer service team offices.
  2. With other parties, including trustworthy companies that we deal with to serve our customers in flight reservations, hotel reservations, limousine services, vehicle rentals, and luggage services; Or any other tourism services.
  3. Customs, immigration or other regulatory authorities located in the country of departure or place of arrival, in line with existing laws.
  4. To other parties involved in the credit card authorization policy.
  5. If we have a mission to do so or if the law allows us to do so.
  6. To our employees and agents to carry out one of the tasks we referred to above.
  7. To partner institutions that include our company, its parent company, and other affiliated companies, as this participation enables us to provide our customers with information regarding services and products related to trips and others that may be of interest to our customers, and these companies will have specific authority to view your private information in accordance with what stated in the Privacy Policy, and these companies will comply with applicable laws.
  8. To respond to requests from public and governmental authorities, including public and governmental authorities outside your country of residence in relation to your use of the Site and the services available to you.
  9. If you choose not to provide your personal information, which we may request, you will still be able to visit our website, but you may not be able to access certain options and services.
  10. You are responsible for maintaining the confidentiality of and restricting access to and use of your username, password and Customer Account details, and you accept responsibility for all activities that occur in connection with your username, password and Customer Account. “Amiles” website will not be responsible under any circumstances for any damages or losses.

To inquire about the privacy policy

When you use the “AG Booking” website, you agree to the collection and use of your personal information in the ways mentioned above. If you have any questions or comments about the privacy statement, the policy followed on the site, or your dealings with it; We hope that you will contact us by sending an e-mail to the following address: anfo@ajbooking.com